our policies
Shipping Policy
Please allow 2-5 business days for your order to ship. You will receive an email/text message with updates regarding your order for tracking when your order has been fulfilled. Please double check your information at checkout to ensure a smooth shipping and delivery process.
Damaged, Lost or Stolen Orders
Mirror Presence is not responsible for any damaged, lost or stolen orders. At checkout, you have to option to protect your order with route protection. Please file a claim here if you have any in transit related issues.
Returns/Exchanges Policy
All sales are FINAL. The Mirror Presence team does offer any returns or exchanges of any kind. If there is any kind of mistake on our end we will be happy to assist. Please ensure you enter the correct shipping information and check out our size chart before placing your order.